Erratic_Ink_Logo

RETURN POLICY

Last updated January 23, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.


RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at contact@erraticink.me to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:


Erratic Ink
Attn: Returns
RMA #
2620 N Hiawassee rd
Unit J8
Orlando, FL 32818
United States


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


EXCEPTIONS

The following items cannot be returned:

● Art Work
● Digital Services
● Down Deposits


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.
● The product must be returned exactly the way it was sent. Any new damage will result in your refund being canceled. We will not return the product back to you.


QUESTIONS

If you have any questions concerning our return policy, please contact us at:
4075881697
contact@erraticink.me

Feel free to get in touch with us - we'd love to hear from you.